Resolved

This issue was resolved. Thanks for your patience.

Updated

We need more time to fully restore functionality. There is not currently an ETA. Please continue to call into 716-961-2120, option 3, for support requests at this time. Again, any tickets that were submitted to support@vaspian.com will be processed after services are restored.

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Tori Allegretto
Identified

We've confirmed there is a problem and we're working to resolve it. Any tickets that were submitted will be processed once the issue is resolved -- please do not send in multiple tickets to support@vaspian.com. We are estimating full functionality within an hour.

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Tori Allegretto
Investigating

We are currently investigating issues surrounding opening a new support ticket. If you have any requests at this time, please call into our support line at 716-961-2120, option 3, for assistance. We will update as soon as the ticketing portal is fully functional again.

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Tori Allegretto
Began at:

Affected components
  • Other Services