October 15, 2025 | Bria/Counterpath - Account Enabling Issues
Bria has identified and resolved a brief XMPP outage (approximately 20 minutes).
Users who continue to experience issues should log out and log back in to refresh their connection.
We’re aware of intermittent issues with Bria accounts failing to enable or only partially enabling. The problem originates with Bria (CounterPath), and we have an active ticket open with their support team for escalation. Please go to Help > Check for Updates to ensure you’re using the latest version of Bria.
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