Current issues for clients with FIOS internet

Resolved
Resolved
After 55 minutes

Any Issues that persisted after the incident cleared have been fixed with a phone reboot.

Avatar for Larry Piskorowski
Larry Piskorowski
Recovering
After 18 minutes

We've confirmed there is a problem with clients using FIOS internet. Internet is up but phones not working. After investigation we found that FIOS was having a routing issue between carriers. This is now clean and no longer showing packet loss.

Avatar for Larry Piskorowski
Larry Piskorowski
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

Avatar for Larry Piskorowski
Larry Piskorowski
Began at:

Affected components
  • Voice Services