04/15/2026 | Outbound Calling Issue – Intermittent Network Error

Resolved
Resolved

Update: This issue has been resolved. Outbound calling should now be functioning normally for affected customers. Thank you for your patience while we worked to address this.

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Tori Allegretto
Identified

Update: This issue has been isolated to customers using call recording services. Our team is continuing to work toward a resolution.

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Tori Allegretto
Investigating

We’re currently investigating an issue where some users may see a “network error” when placing outbound calls. In some cases, additional attempts may result in the call connecting.

Our team is actively working to identify the cause and resolve the issue as quickly as possible. We’ll share updates as we have more information. Thank you for your patience.

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Tori Allegretto
Began at:

Affected components
  • Voice Services