Resolved

The carrier confirmed this is fully resolved. The fix was implemented earlier in the day, but we wanted to wait until confirmation was received that it did work. Please let us know if you are still experiencing issues.

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Courtney Fitch
Identified

Some customers are unable to connect to valid numbers when dialing outbound. This is not impacting all outbound calls. This appears to be a carrier level issue. The carrier has acknowledged and is working on it. We will keep you updated.

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Courtney Fitch
Began at:

Affected components
  • Voice Services